Delivery Service Invoice Template (Free)

Delivery service owners include independent courier drivers, local same-day delivery companies, and small fleets that move packages, food, retail orders, medical specimens, and freight for business clients. Invoices usually go to recurring accounts such as florists, pharmacies, law offices, restaurants, and e-commerce shops, and bill for stops, miles, wait time, and special handling.

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INVOICE

#1001
$0.00
Due:

From

Your Business Name

Bill To

Client Name
Invoice Date
Due Date
Description
Qty
Rate
Amount
Description
1
$0.00
$0.00
Subtotal:$0.00
Total:$0.00

Terms & Conditions

Payment is due within 30 days of invoice date.

How Delivery Service pricing works

Most delivery services price by the delivery, by the mile, or by the hour, then add fees for extras. A common structure is a base fee that includes a set number of miles (often 5 to 10), plus a per-mile charge beyond that. Regular accounts often get a flat rate per route or a discounted per-stop price based on volume. Hourly or dedicated-driver pricing is common for multi-stop days and event runs. Add-ons include wait time after a grace period (often 10 to 15 minutes), after-hours or weekend rush surcharges, oversized or heavy items, signature or ID-verified delivery, returns, and fuel surcharges that move with pump prices. Tolls and parking are usually passed through at cost. Many solo drivers bill weekly or monthly for repeat clients and take card payment up front for one-off customers.

ServicePricedTypical range
Local same-day courier delivery (base, up to 10 miles)per delivery$15-45
Mileage beyond base distanceper mile$1.25-3.00
Dedicated driver with vehicleper hour$35-75
Multi-stop route delivery (e.g., florist, pharmacy)per stop$6-15
Rush or priority (under 2 hours)surcharge$10-30
Wait time after grace periodper 15 minutes$8-15
Large or heavy item delivery (cargo van or box truck, with liftgate or help)per delivery$75-200
Medical or legal document run with chain-of-custodyper delivery$25-60

Typical US ranges. Rates vary by region, experience, and job size.

Sample Delivery Service invoice

DescriptionQtyRateAmount
Pharmacy prescription deliveries, route A, Mar 4-8 (stops, local zone)42 stops$8.00$336.00
Mileage beyond 10-mile zone, outlying addresses36 miles$1.75$63.00
Signature-required delivery14 deliveries$2.50$35.00
Same-day rush delivery, Mar 6 (under 2 hours)2 deliveries$20.00$40.00
Wait time at pickup, Mar 7 (beyond 10-minute grace)2 15-min blocks$10.00$20.00
Fuel surcharge, week of Mar 41 flat$18.00$18.00
Total$512.00

Notes: Payment due within 15 days of invoice date. Delivery log with timestamps and signatures available on request. Late balances accrue 1.5% per month. Please send questions about specific stops within 7 days of receipt.

What to include on your Delivery Service invoice

  • Delivery dates, pickup and drop-off addresses, and order or tracking numbers

    Clients reconcile invoices against their own orders, and a missing reference number is the top reason a delivery charge gets questioned.

  • Itemized charges: base fee, mileage, stops, wait time, rush, and fuel surcharge on separate lines

    Separating extras shows what each charge covers and prevents disputes over a single lump total.

  • Wait time with start and end times

    Clients rarely remember delays at their dock or counter, so logged times back up the charge.

  • Tolls, parking, and other pass-through costs with receipts attached

    Reimbursable costs should be shown at actual cost and kept apart from your service fees.

  • Proof of delivery reference (signature, photo, or timestamp log)

    If a customer claims a package never arrived, this shows the delivery was completed and supports payment.

  • Business name, contact details, and any DOT, MC, or local business license number if applicable

    Commercial clients and their accounting teams often need this to set up a vendor record and verify you are a legitimate carrier.

  • Client PO number or account code

    Larger clients often will not process payment without it.

Payment terms

One-time and residential customers usually pay by card at booking or on delivery. Recurring business accounts are most often billed weekly or monthly on net 15 or net 30 terms, and many small operators prefer weekly billing to keep cash flow steady. Deposits are uncommon for standard deliveries but reasonable for large freight, event logistics, or scheduled dedicated-driver days, often 25% to 50% up front. Late fees of 1.5% per month are common if stated in writing ahead of time. Accepted methods are typically card, ACH or bank transfer, and digital payment apps. Many small couriers require a card on file for new accounts until they establish payment history.

Billing tips

Set a wait time grace period and enforce it

Unpaid waiting is one of the biggest hidden losses for drivers. State a free window of 10 to 15 minutes in your terms, then bill in set increments after that and log the times.

Use a fuel surcharge instead of constantly changing your rates

Tie the surcharge to a published fuel price or a fixed percentage of the invoice. It lets you cover swings in gas costs without renegotiating with every client.

Keep delivery logs that match your invoice

Save timestamps, mileage, and proof of delivery for each job. When a client disputes a line, you can answer with records in minutes.

Bill repeat clients on a fixed schedule

Invoice every Friday or on the first of the month so clients know when to expect it. Predictable billing means more predictable payment.

Track vehicle costs against what you charge

Fuel, insurance, maintenance, and depreciation add up per mile. Check your per-mile rate against your real cost at least once a year, and keep mileage records for tax purposes.

Delivery Service invoice FAQ

Should I charge by the mile or by the delivery?

Many couriers do both: a flat base fee that covers a set distance, then a per-mile rate beyond it. Flat per-delivery pricing works well for repeat routes with consistent distances. Per-mile pricing protects you on long or unpredictable runs.

Can I bill tolls and parking separately?

Yes, and most clients expect it. List them as pass-through costs at actual cost and attach receipts or a short log. Mention this in your service agreement so it is not a surprise.

How do I handle a customer who is not home for a delivery?

Set a policy up front. Many drivers charge a failed delivery or redelivery fee, or bill for the wait time. Put the policy in your terms and include photos or timestamps of the attempt on the invoice.

Do I need to charge sales tax on delivery?

It depends on the state. Some states tax delivery or transportation charges, some tax them only when bundled with a taxable sale, and many do not tax them at all. Check with your state revenue department or a tax professional.

What should I do if a client pays late every month?

Send a reminder a few days before the due date and again on the day after. If it continues, move them to shorter terms, require a card on file, or ask for payment in advance. Late fees help only if they were in your written terms.

Quoting a job first?

Send a Delivery Service estimate for approval, then turn it into an invoice when the work is done.

Delivery Service estimate template

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